Reference

Terms Conditions

These terms govern your account access, deposit and withdrawal flow through bKash, Nagad and Rocket, and your use of the 1000 bdt lobby where local law permits. Read them before you fund your account.

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1000 bdt Terms Conditions
SECURITY POSTURE

How We Handle Account Data and Payment Records

Your account information, payment history and identity documents are stored on secure infrastructure with access limited to operations staff who need it to process withdrawals and resolve disputes. We retain transaction records for the period required by financial-reporting rules in our operating jurisdiction. You can request a copy of your data or ask us to delete your account through the support channels above.

Payment Records

We log every deposit and withdrawal with timestamp, amount, method and status so you can verify your balance history at any time from your account page.

Identity Documents

Documents you upload for withdrawal verification are encrypted at rest and reviewed only by the verification team. We do not share them with third parties outside our payment processors.

Cookie Use

We use cookies to keep you logged in and remember your language and layout preferences. No advertising or tracking cookies are placed without your consent on the first visit.

Data Deletion

You may request account closure and data deletion by emailing support from your registered address. We will process the request within 30 days and confirm once complete.

POLICY CONTACT

How to Reach Us About These Terms

Questions about account rules, Deposit references, or withdrawal conditions go through the same support paths we use for general help. Live chat is the fastest route during active hours; email works for detailed questions that need a paper trail. We aim to answer terms-related questions within one business day.

Team online

Live Chat

Open the chat widget in the bottom corner of any page while logged in. Terms questions route to the same support team that handles account and payment queries.

Email Support

Send your question with your registered account email as the sender so we can verify your identity. Attach any relevant screenshots or transaction references.

Account Dashboard

Some terms-related actions like updating personal details or requesting account closure can be started directly from your account settings without contacting support first.

Terms & Conditions FAQ

No. One account per person is a core rule. We detect duplicate accounts through device fingerprint, payment method and IP pattern, and we close all duplicates without refunding balances.

You remain responsible for all activity under your credentials until you report the breach through live chat or email. Change your password immediately and contact support to review recent transactions.

Small withdrawals may process automatically, but any withdrawal above a threshold we set internally requires identity and address verification before we release funds. Upload documents through your account page to avoid delay.

Deposits must come from a payment account in your own name. We reserve the right to freeze funds deposited from third-party wallets and request proof of ownership before crediting your balance.

No. Deposits are final once confirmed by the payment provider. You can withdraw the balance subject to the usual verification and processing time, but we do not reverse completed deposits.

Email support from your registered address and ask for permanent closure. Withdraw any remaining balance first; once the account is closed we cannot reopen it or return funds left inside.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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